Frequently Asked Questions
Find answers to common questions about our research peptides.
What is the purity of your peptides?
All our peptides are ≥98% pure as verified by independent third-party HPLC analysis. Certificates of Analysis (CoA) are available upon request for any product.
Are your products for human consumption?
No. All products sold by Vizeeq are strictly for research purposes only and not for human consumption. They are intended for laboratory research use by qualified professionals.
How should I store research peptides?
Lyophilized peptides should be stored at -20°C (-4°F) or colder in a dry environment. After reconstitution, peptides should be stored at 4°C (39°F) and used within the timeframe specified in the product documentation.
What is your shipping policy?
We ship within the United States only. Orders are processed within 24 hours and shipped in discrete, temperature-controlled packaging to ensure product integrity.
Do you provide Certificates of Analysis?
Yes, Certificates of Analysis (CoA) are available for all our products upon request. These documents verify the purity and identity of each batch.
What payment methods do you accept?
We accept major credit cards and secure payment methods. All transactions are processed through encrypted, secure payment gateways.
How can I contact customer support?
You can reach our customer support team through the Contact Us page or by emailing info@vizeeq.com. We typically respond within 24 hours.
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